Effective Date: July 17, 2025
🌐 Website: https://tinyxtop.com
📧 Email: contract@tinyxtop.com
📞 Phone: +44 783 808 5024
📍 Address: 29 Scrimshire Lane, Aston Rowant, OX9 6TZ, United Kingdom

At TinyXtop, we are committed to delivering a safe, transparent, and smooth payment experience for every customer. This Payment Policy outlines our accepted payment methods, billing processes, and security standards for purchasing natural wooden toys and related products.

1. Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major providers

  • PayPal: Safe and fast checkout through your PayPal account

  • Bank Transfer (UK): Available upon request for larger orders or B2B transactions

  • Gift Cards/Vouchers: Issued by TinyXtop or approved partners (if available)

Note: Cash on Delivery (COD) is not currently available for UK or international orders.

2. Currency

All prices are listed and processed in British Pounds (GBP).
For international customers, your bank or payment provider may apply currency conversion rates or fees at checkout.

3. Payment Authorization

By submitting a payment, you authorize TinyXtop to charge the full amount, including applicable taxes and shipping, to your selected payment method. Orders will be confirmed only once the payment is successfully processed.

4. Security and Encryption

Your payment data is protected with industry-leading standards:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) to protect all transactions.

  • Secure Payment Gateways: Payments are handled via trusted PCI-DSS-compliant providers (e.g., Stripe, PayPal).

We do not store your credit card or bank information on our servers.

5. Billing Information

Please provide accurate billing and contact information at checkout.
Incorrect details may result in delays, failed transactions, or order cancellation.

6. Payment Confirmation

After successful payment, you will receive a confirmation email with your order details.
If you don’t receive this within 24 hours, please check your spam/junk folder or email us directly at contract@tinyxtop.com.

7. Failed or Declined Payments

If your payment is declined:

  • Try a different payment method

  • Contact your bank or card provider

  • Reach out to us for assistance

TinyXtop is not responsible for issues caused by third-party payment processors.

8. Payment Disputes

If you notice any errors or unauthorized charges, please contact us immediately.
We will work to resolve any discrepancies as quickly as possible.

9. Refunds and Chargebacks

Refunds follow our official Return & Refund Policy and will be issued to the original payment method.
For chargebacks or contested payments, we may need to provide supporting documentation to your bank, which could delay the resolution.

10. Terms and Conditions

By using our payment services, you agree to the terms of this policy and any applicable terms set by your payment provider.
TinyXtop is not responsible for additional bank fees, currency conversions, or limitations imposed by third-party services.