MISSION - VISSION - CORE VALUES

FREQUENTLY ASKED QUESTIONS (FAQS)

We offer a wide variety of teddy bears, including classic plush bears, character-themed bears, and custom-designed bears. Our collection ranges from small, cuddly companions to large, huggable ones, and we also have seasonal and limited-edition designs.

Yes, we do offer customization options for our teddy bears. You can choose from a variety of fabrics, colors, and accessories. We also provide embroidery services for personalizing your teddy bear with names, special messages, or dates.

Absolutely! Our teddy bears are designed to be suitable for all ages. We have soft and safe options for infants, as well as more sophisticated designs for older children and adults. Each bear is crafted with high-quality materials to ensure comfort and durability.

Yes, you can purchase teddy bears from our online store, and we do offer shipping options. We provide both standard and expedited shipping to ensure that your teddy bear reaches you in a timely manner. Please visit our website to explore our selection and place your order.

 

Bpoong Bear Shop stands out for its high-quality, uniquely designed teddy bears that are perfect for all ages. Each bear is crafted with premium materials, ensuring softness, durability, and a charming appearance. The shop also offers a wide variety of bears in different sizes and styles, catering to various tastes and occasions. Whether you’re looking for a cuddly companion or a thoughtful gift, Bpoong Bear Shop provides an exceptional selection that is both affordable and distinctive. Additionally, their excellent customer service and attention to detail set them apart from competitors.

We have a flexible return and exchange policy. If you are not satisfied with your teddy bear purchase, you can return it within 30 days of receipt for a refund or exchange, provided it is in its original condition and packaging. Please contact our customer service team for further instructions on how to process a return or exchange.

When buying a plush toy, consider the quality of materials used, safety features (such as non-toxic stuffing and secure stitching), and the shop’s reputation for offering well-made and durable toys. It’s also helpful to check customer reviews and the shop’s return policy to ensure you’re making a satisfactory purchase.

REVIEW CUSTOMER


 John D.

The shop’s customer service is excellent; The staff is always ready to advise and help when I need information about the product. They are very knowledgeable and enthusiastic, which make..


John He.

Delivery time is also very quick. My order is usually delivered within 2 days, and the product is always carefully packaged.

The shop’s website is very easy to use..


Emily R.

The prices here are also very reasonable, and the shop often has attractive promotions. I feel that I always get the best value for my money enthusiastic, which make..